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  Digital
Digital transformation is imperative for all businesses, from the small company to the large enterprise. This is the clear message to businesses if they want to remain competitive as the world becomes increasingly digital.
What’s not clear to many business leaders is what digital transformation means. Is it just moving to the cloud? What are the specific steps we need to take? Do we need to design new jobs? What parts of our business strategy need to change? Is it really worth it?!
Sphera International will partner with you on your digital journey. We explain the reality of introducing digital into your business, and help you to create and deliver a digital strategy and roadmap which are specific, practical and value-adding to your company.
Start your Digital Journey
We’ll explain the digital technologies: Internet of Things, robotics, artificial intelligence, advanced analytics, wearables, etc….and the opportunities they present. We’ll evaluate how they could be used in your business, the changes they could support, and also highlight their potential drawbacks and challenges. And we’ll help you to avoid the mistakes made by others.
CREATE YOUR DIGITAL STRATEGY
- Improve your business operations
- Re-think your customers’ experience
- Create new business models to generate growth
Plan and deliver a Digital Roadmap
Sphera will work with you to create a practical roadmap to deliver your digital strategy.
We will help you:
- Manage your innovation pipeline
- Target quick wins for your teams whilst they become familiar with a new way of working
- Ensure alignment with your legacy systems and processes
REALISE REAL DIGITAL BUSINESS VALUE
Finding the business value in your digital initiatives is the
aim of your digital journey.
Your digital journey will create many opportunities for your company.
Sphera will help you to manage and prioritise them:
- Which have the best chance of success
- What are the inherent risks involved
- Who you can partner with to deliver the technology for your new solutions
Sphera will help you to create a clear strategy and to communicate it to your people, stressing its alignment with your business goals.
Introducing a digital approach requires a change in business approach.
Digital initiatives need to be owned and executed by mixed, cross-functional teams, reflecting the impact that they will have on both IT and the business, and across multiple business functions.
Sphera International will work with you to take simple practical steps that will move your company towards this new way of working and give your teams the confidence to execute your digital strategy.
Create an Innovation Culture
- Embrace cross-company collaboration and communication
- Be more transparent
- Support and adopt digital training
- Change their approach to managing risk
ADOPT AN AGILE APPROACH TO CREATING BUSINESS SOLUTIONS
Because of their wide impact across the business and IT, digital solutions require a different approach to teamwork. Companies are moving away from siloed thinking and long slow projects to develop new solutions in a new faster and more effective way.
Design Thinking
Explore the problem
Lean
Build the right things
Agile
Build the thing right
Sphera will introduce your teams to these new ways of working together, bring the structures and models to support them, facilitate where it is needed, and help them to change their approach to working on projects. The results for your company are better business solutions, producing more value, quicker.
Create an Innovation Culture
Not all ideas are good ideas – but you want your people to continue generating ideas to improve the business. Ideas need to be carefully managed: captured, shared, enhanced, filtered and prioritised.
The best ideas will result in projects which will be added to your roadmap, and ultimately improve your business. But all ideas need to be recognised and rewarded.
Sphera will help you introduce effective ideas management that will produce the innovative projects you need to drive your company forward, and continuously reinforce your innovation culture.
INNOVATE TO CREATE BUSINESS VALUE
The ultimate aim of innovation is to create additional business value.
Value may not always be tangible – reflected directly on the bottom line – but it is essential to recognise where it may occur and to prioritise your projects accordingly.
Sphera will provide valuation models and techniques for quantifying intangible value. And we will help you to avoid the issues experienced by other companies that have become innovative but failed to realise any real business value from their efforts.
Your digital transformation will be a major business undertaking. The new technology is the driver, but the transformation is far wider. It requires changes to be made across the whole business to get the maximum value from your new digital capabilities.
Sphera will ensure that your transformation programme is perfectly planned and executed and, working with our specialist partner companies, help you to introduce the key technology platforms that will create the digital value you are looking for.
Change Management
If things change too fast for people, or we are not addressing their reactions and concerns, the transformation is likely to fail, or even be resisted by your employees.
Sphera will help you to manage the change process. We’ll show you how to effectively communicate your digital strategy and roadmap with your teams, and how to plan in advance to address individuals’ concerns.
This is the single most critical component for the success of your digital transformation – and the one that is most often overlooked.
Digital Branding & Marketing
The most common reason for companies to ‘go digital’ is to gain access to a far wider digital customer base. But even the best products won’t sell themselves. We can provide you with real expertise and capability to position your digital brand, create content, and deliver omni-channel marketing campaigns.
Clear communication of your business proposition, to the correct audience, is key to realising your digital value. It’s not enough just to be digital – your digital presence has to be extraordinary.
Customer Experience (CX)
In today’s digital marketplace, customers expect a seamless blend of convenience and personalization over their entire relationship with your company.
We can work with your teams to describe your customer journey. And then using a range of digital tools, from specialised apps to corporate websites, we can develop your omni-channel digital presence.
New and existing customers will keep returning, because they recognise that the user experience you offer is excellent and seamless.
Advanced Analytics
One of the most powerful changes that Digital will bring is the ability for you to manage your business with a far greater understanding of your customers, your markets and your operations.
Analytics tools can answer the 4 key questions:
- What happened?
- Why did it happen?
- What will happen next?
- What should I do?
Sphera can explain the tools available, how and where they can be used, and help to build an information model that gives you the best information and processes to support your business decisions.
Your progression from using historic reports to having real-time predictions is a journey in its own right.
Programme Management
A transformation programme has a myriad of different component projects that need to be planned, synchronised and executed. You have skilled project managers within your company, but excellent programme management is needed to address the complexity of delivering your digital programme. Sphera can provide this expertise; we can help you coordinate the individual changes that you want to make, propose any adjustments that are necessary, and give a clear view of where you are on your digital roadmap. We will ensure that the journey towards your digital vision stays on course.
Integrating digital & legacy architectures
Few businesses start their digital journey with a clean sheet of paper. You already have products, processes and systems, and these have to fit seamlessly with your new digital solutions.
Sphera will help to integrate your digital and legacy architectures to create the best (and most agile) new business model. We will also show you how to adapt your existing systems to support your new requirements. Change management not about changing everything; it is knowing what you can leave in place by using more of the functionality that it already provides.